SHIPPING POLICY

 

Order Processing

All orders are processed within 5 business days (Monday–Friday, excluding holidays). Once your order ships, you’ll receive a confirmation email with tracking information.

During high‑volume periods, processing times may be slightly longer. We appreciate your patience.

Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on your location and selected shipping method.

Domestic Shipping (U.S.)

• Standard Shipping: X–X business days

• Expedited Shipping: X–X business days

• Overnight Shipping: X business day

International Shipping International shipping times vary by destination. Any customs fees, duties, or taxes are the responsibility of the customer.

Order Tracking

Once your order ships, you’ll receive an email with a tracking number. Tracking updates may take up to 24–48 hours to appear.

Shipping Carriers

We ship using FedEx, UPS, USPS, and DHL. The carrier is selected based on the most efficient option for your location.

Shipping Address Accuracy

Please double‑check your shipping address at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

If you need to update your address after placing an order, contact us immediately at [your email]. We’ll do our best to help if the order hasn’t shipped yet.

Lost, Stolen, or Damaged Packages

Once a package is marked as delivered by the carrier, we are not responsible for lost or stolen items. If your package is lost in transit or arrives damaged, please contact us at [your email] and we’ll assist you in filing a claim with the carrier.